If you own a generator, you already know one thing for sure it only matters when it’s needed the most. That’s why proper servicing is so important. But many people get stuck on one question: should you sign up for an AMC (Annual Maintenance Contract), or just call for service when something goes wrong?
Both options have their place. The better choice depends on how often you use your generator and how critical uninterrupted power is for you.
Understanding AMC in Simple Terms
An AMC or Annual Maintenance Contract is a contract between your generator supplier and yourself whereby your generator supplier agrees to maintain your generator on a monthly basis, perform all regular maintenance for your generator, provide faster service when something goes wrong with your generator, etc.
In simple words, it’s preventive care. Instead of waiting for a breakdown, problems are spotted early and fixed before they turn serious.
This option works especially well for businesses, hospitals, factories, and commercial buildings where even a short power failure can cause major disruption.
What On-Demand Service Looks Like
On-demand service is more straightforward. There’s no contract, no commitment. You call the service team only when the generator stops working or needs attention.
This approach is common for homes or places where generators are used rarely maybe during long power cuts or a few times a year. You pay only when a service is required, which can feel more flexible and cost-effective at first.
The downside? Repairs often happen after something has already failed.
The Real Difference Between the Two
The biggest difference isn’t just cost — it’s reliability.
Having an AMC means that accidents with your generator will be less likely because it will be tested regularly by the service provider. Customers who have an AMC also receive priority treatment during emergencies.
Were you to use a response time for an on-demand service, it largely depends on the level of availability. In busy seasons and during large power outages, receiving immediate service may be tough.
Consideration for an AMC vs. On-demand Service
Choose the AMC option if the generator runs often or supports critical operations. The peace of mind provided by the AMC is well worth it when you can't afford to have your generator down.
On-Demand Service is perfect if the generator is used occasionally and you're comfortable dealing with unexpected repair issues that may arise.
There is no right or wrong answer; just what fits you best! The advantages of AMC include Reliability, Prevention, and Consistency. On the other hand, on-demand service provides Flexibility and a lower Up-Front Commitment.
Determine how critical your generator is to you and how often you need it, this will help you make a more informed decision as to whether to choose an AMC or On-demand Service.
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